Mumbai:
A computer system crash at Terminal 2 of Mumbai airport has led to long queues as check-ins are now being done in the manual mode, potentially upsetting the flight takeoff schedule. One of two terminals of Chhatrapati Shivaji Maharaj International Airport, T2 mostly deals with international flights but is also for domestic routes.
“Passengers are forced to wait for baggage drop since close to an hour,” reported Mirror Now just before 6 pm. The airport in Mumbai is India’s second busiest after the one in Delhi.Â
🔴 #BREAKING | Mumbai Airport Chaos After Server Crash, Check-Ins Hit, Massive Queueshttps://t.co/Qj4AIq0JxM
NDTV’s Sohit Mishra reports pic.twitter.com/qbYm40qJG2
— NDTV (@ndtv) December 1, 2022
A number of Twitter users shared photos of the crowds.
System crash at #MumbaiAirport@airindiain#allairlines Crazy crowd and long queues. Expect delayed flights and more… pic.twitter.com/3ImGgmjUYy
— Kiwi (@kiwitwees) December 1, 2022
Air India replied to one of them, saying. “Our team is working diligently to minimize the inconvenience.”
We understand that delays are certainly uncomfortable. Our team is working diligently to minimize the inconvenience. They’ll be in touch with you for further updates.
— Air India (@airindiain) December 1, 2022
One one of the Twitter users sharing details said the system crashed just when she had placed her bag on the check-in counter.
The sheer timing of you placing your bag for check in and all systems going down at that exact moment at Mumbai Airport @CSMIA_Official! 😶
Complete standstill and this is how we begin the weekend!
— Ritu Mittal Mukherjee (@ritu__mukherjee) December 1, 2022
More details are awaited.
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